Sometimes it can be difficult to find the right store to purchase your Godox photography equipment from. With having to rely on UK Distributors, you sometimes have to choose between different stores to find what you need, especially if they stock a smaller range of Godox equipment and you have to make multiple purchases.
So why purchase it from us? Here are just some of the reasons why you'd be in safe hands with EssentialPhoto.
We're Official Godox Partners!
We're more than just a distributor for Godox equipment. We've recently been given Official Partner Status with Godox themselves, as we've been working with them closely since 2012 to bring Godox to the UK market. We're able to pass your feedback on products directly to them, and we're given exclusive privileges to work with their design and innovation team for input on their new upcoming products.
This close relationship with Godox also means we're able to provide the widest range of Godox equipment available on the UK market so you have access to just about everything you may need, all in one store! Check out our Godox Partner Announcement blog for a timeline of our relationship with them.
Warranty and Repair Services
We do not deal in grey imports- all stock is official and you will receive a full UK Warranty with every purchase, so you can rely on us when something goes wrong! Our Warranty and Repair policies are also accommodating to Godox branded equipment and cover any purchases of Godox products through our website!
With 2 Years warranty on everything from lighting to modifiers to accessories, covering manufacturer faults* and in-house repairs by our Godox trained engineer and technician experts if the products are repairable, you'll be covered with your Godox equipment as much as you would be with PiXAPRO equipment, and you'll have a UK base to return your kit to either via courier or in person for returns and repairs.
We also now offer the option to purchase an extra year's Extended Warranty for many of the lighting units we stock! The option will be shown in the listing for the unit if we offer it. Check out our blog on how this works here.
Even better, all of our Godox repairs are made with genuine Godox parts to ensure you're getting the best performance out of your Godox kit. *Please see our Warranty page for the full details on what is covered under our policy.
Another perk of shopping via EssentialPhoto is our payment plans! We understand lighting equipment can be very expensive, so we work with PayPal Express and Klarna to be able to bring you trusted means of paying for your equipment in instalments without breaking the bank on each purchase. This covers everything on our website, including Godox equipment.
Purchasing Godox equipment via EssentialPhoto also means you get access to our 5-star Customer Service team!
Our Customer Support team are on hand during working hours to answer your queries, investigate warranty cases, process returns and more to make sure your shopping experience with us is efficient and speedy.
Our Product Team also works hard to help find solutions for companies of all sizes and for all their video and/or photographic needs. Whether you want a small space home studio, custom build from the ground up, portable, studio, school, college or business, we offer a huge range of products and are here to ensure you find the right equipment for you no matter the budget or desire.
Contact us via email at email@example.com, telephone at 0121 552 3113, or via LiveChat on our website (LiveChat and telephone open between 9:30am-4:30pm) with any concerns, queries, or for advice, and speak directly to either some of our amazing team, or to our in-house photography product expert for some tailored advice! No chatbots here, all customer service and assistance is provided by real staff!
You also have the option of popping by to our Birmingham store for some in-person advice and to see some equipment! Please contact ahead of visiting to view Godox equipment so we can make sure we have it prepared for you.
The Photography Show
We're also thrilled to be representing Godox at a joint EssentialPhoto/Godox stand at the Photography Show at Birmingham NEC this year! We'll be hosting our biggest stand yet, exhibiting our usual equipment with some amazing speakers, but we'll be making space for some of the most popular top pieces of Godox equipment for you to see, feel and try, not to mention we'll have some exclusive brand new Godox equipment that you won't find at any other stand!!
Pop by between the 17th-20th September this year and visit our stand at K404 and meet the EssentialPhoto team in person and see what kit we have on offer! Get 20% off your Advance Photography Show tickets this year via their website with the code PIXATPS22.
Not only all of this, but we also offer:
- Competitive pricing
- Prompt quote service
- Nationwide next working day delivery & International shipping options.
Still have questions? Drop our Customer Support team an email at firstname.lastname@example.org for clarification on any queries you have about our relationship with Godox and our stock supply.