Help & Support

How can we help? Contact us anytime via email or call us from 9:30am - 4:30pm, Mon-Fri GMT.

Earn as you shop with the EssentialPhoto  & Video Loyalty Rewards Points System only at EssentialPhoto.co.uk

Shop on our website and you can earn points to redeem as store credit towards your next purchase. 

Spend £1 and earn 10 points on your account

300 points earned = £1 to redeem!

So for every £30 you spend, you get £1 back! 

 

How does it work?

Sign up with a registered account and any purchase you make through it will accumulate points. Signing up also gets you 250 points to start out with!
Points balance can be checked by going to your Rewards Page on your account. A full rundown of your rewards history should be listed.
 

 

 How can I earn points?

 How to Earn Receive
Register an Account 250 Points
Make a Purchase 10 points per £1 spent
Review your Purchase or Products* 50 Points per Review
Refer a Friend 1250 per Verified Referral**

 

 How do I redeem my points?

1. To redeem your rewards, simply make sure you're scrolled to the top of your webpage, and you will find a small red "Rewards" icon at the bottom left of your screen.

2. Click on this, then "Redeem Points", and you will see a slider to select how many points you'd like to redeem

3. Your selected points will then be turned into a voucher code that can be used at the checkout! Please note that rewards codes can only be redeemed on orders over £60 in value.

Click here for a detailed step-by-step guide

 

Full Terms and Conditions on rewards points can be found here, or if you'd like further clarification, please contact our team at

info@essentialphoto.co.uk

 

Please note that rewards can only be redeemed in intervals of £1, or 300 points. Any rewards codes will be valid for 6 months from redemption. Codes cannot be used in conjunction with any other codes or vouchers. 

* ** Full Rewards Points terms can be found on the EssentialPhoto Terms and Conditions in Clause 19.

Returns Form

EssentialPhoto is committed to the provision of quality and reliable products and outstanding customer service.
However if you are not satisfied with your purchase, you are entitled to cancel your order and return the goods within 28 working days for a full refund of the purchase price of the goods.

Product Code Item Description Quantity Return Reason
Add Row

Please note refunds are not available to orders over 28 days old