Introducing the EssentialPhoto Hire Site! Hire FAQs

EssentialPhoto Hire is now bigger and better than before! Browse our expanded range of equipment for hire at https://hire.essentialphoto.co.uk/ with the option to hire for as little as one day, and up to 28 days! Pick your equipment, check availability, and hire without the pressure or commitment of purchasing!

Why did you create a hire site? 

We know a hire site isn't going to be useful for everybody, but enquiries about equipment hire or loaning are quite common!

Hiring your equipment gives you the freedom to try out equipment and lights that you might not be able to afford to buy otherwise, especially for large and expensive units such as the AD1200 Pro or KNOWLED lighting. If you think you would benefit from using it short-term for one project, for example, it's a much more economical option to hire it for a few days, rather than purchasing the whole set.

Similarly, special effects items such as the TL120 may only be used for one concept and especially if you need more than one for your project, it's way easier to hire than purchase them. Therefore, the hire site gives you much more flexibility to try out more powerful and more unique equipment that you might not otherwise be able to use. 

Interested? Here are some answers to some Frequently Asked Questions about Hire EssentialPhoto:

FAQ

What Products are currently available?

We've recently expanded our Hire Site offerings, with a huge range of popular products now available to hire for photography and video shoots and productions! Including the brand new AD600Pro II and AD200Pro II, as well as powerful LED equipment, and an expanded range of modifiers, stands and backgrounds too! You can find everything you need for a short-term shoot solution in our hire department. Can't find something you need? Just get in touch and we'll see what options or alternatives we have. 

https://hire.essentialphoto.co.uk/pages/catalog

What Brands are currently available?

We have both PiXAPRO and Godox Products (including KNOWLED) on the Hire Site at the moment, as well as OBSBOT, SWIT, Hollyland and more! Browse by specific brand at the link below:

https://hire.essentialphoto.co.uk/pages/browse-by-brand

How do I get my hired items?

You can book your items to be delivered to you much like the system (shipping charge will apply), with the items being dispatched in order to arrive from the day your hire starts.

We also offer free collection for the hire items from our warehouse in Brierley Hill! These options should show up at checkout, and we are open between 9:30am-4:30pm on weekdays only for collections and drop-offs, not including bank holidays.

How do I return my hire items?

You are responsible for returning your hire equipment to us yourself. This can either be via drop-off at our warehouse during open hours, or you will have to organise your own return method via a chosen courier. If you're struggling to find a reliable option for courier return, please let us know with as much notice as possible, and we may be able to organise a courier label and provide an invoice to you for the cost of this.

How do I find if a product is for hire on the main website?

If you're shopping at www.essentialphoto.co.uk, check the product listing for the light you're viewing. Under the listing title on the right-side of the screen, there will be an option that says “Looking To Hire? - More Info”.

This should then link directly to the Hire Website listing for the item. If the listing does not have this option, then it is not currently available for hire. 

How does pricing work?

All products currently on the hire website have their own unique pricing based on their value and how long you're hiring for. Select how many days you need to hire for to get an estimate of how much your hire order will cost. For further clarification or queries email our team at hire@pixapro.com

Is there a deposit?

Yes, there is a security deposit charged at checkout for all hires, and the price for each deposit will be a unique amount depending on the product(s) is selected.

This deposit is to cover damage or loss of equipment when in your possession, and provided the equipment is all returned in working order in the same condition it is given to you in, your deposit will be refunded to you in full within around 2 weeks.**

More information can be found in the Hire Terms and Conditions:

https://hire.essentialphoto.co.uk/pages/terms-conditions

How long can a Hire-Period be?

The minimum number of days an item can be hired is 1 day, while the maximum number of days an item can be hired for is 28 days.

When does the hire time start?

The hire period must be booked properly for when you need it, but if sent via courier, the hire time will start on the day the equipment arrives with you.

Similarly, the final hire day that you have paid for the equipment for is the last day that it will be in your care, and at latest you should be dispatching the equipment to return it on this last paid day. 

Is Tax/VAT included in the hire price?

All of our prices displayed on the website include VAT.

What Payment Methods can be used?

Customers are able to make online payment using either Credit/Debit Card or PayPal. 

Do I have to make an account?

Customers are able to make accounts on the Hire Site in order to save their own details for future orders. Customers need to be signed into a registered account in order to place an order on the Hire Website and must also agree to our Hire Terms & Conditions every time they place an order.

https://hire.essentialphoto.co.uk/pages/terms-conditions

My question is not here!

Can't find the info you're looking for? Drop us an email at hire@pixapro.com and our team will be able to give you the info you need.

 

*This is subject to change. 

** Dependant on other factors.

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