PiXAPRO Instructions

Safety Tips for Godox Flash and LED Lighting Batteries

Lithium-ion batteries are essential for powering your Godox lighting equipment, offering reliable performance for both professional and amateur photographers. To get the most out of your investment, these batteries require proper care and maintenance. With the right storage and usage practices, your Godox batteries will deliver consistent power and perform at their full capacity for longer.

Like all lithium-ion batteries, Godox and PiXAPRO batteries may occasionally experience natural issues such as entering sleep mode or failing to hold charge. These are not product faults but common traits of this battery type. To avoid problems, especially before an important shoot, it’s vital to follow best practices for battery care.

Here are some expert tips to help you maintain your Godox lithium-ion batteries and ensure your lights are always ready when you need them, reducing the need for frequent replacements.

General Care

Keep batteries dry – Avoid exposing your batteries to moisture or humid conditions, as this can damage the internal components and reduce performance.
Prevent short-circuits – Never allow battery contacts to touch. When transporting multiple batteries, store them with dividers or in protective cases.
Inspect regularly – Check your batteries and charging cables periodically for signs of wear, such as cracks, swelling, or leakage. Discontinue use immediately if you notice any damage.
Initial full charge for new batteries – When you receive a brand-new Godox battery, place it on an initial 12–24 hour charge. This first full charging cycle helps condition the battery for long-term health and ensures it operates at maximum efficiency.
Reviving inactive batteries – If a new or stored battery doesn’t seem to respond, a prolonged initial charge often “kickstarts” it into accepting power again. This method can also help revive batteries that have temporarily stopped charging.

Storage

Remove after each shoot – Always detach your batteries from your Godox lights once you’ve finished shooting. Leaving them connected can cause unnecessary battery drain over time.
Avoid complete discharge – Don’t let your batteries run completely flat or sit without charge for long periods. Check the charge level before storage, and if they’re nearly empty, recharge them to around 50% capacity. This is the ideal level for storage.
Monthly maintenance check – At least once a month, reinsert your batteries into your Godox lights, trigger a few pops, and check the battery level via the light’s display (which is more accurate than the LED indicators on the battery itself). Top up the charge if necessary.
Charge safely – For maximum safety, it’s recommended to charge lithium-ion batteries in a fire-resistant charging bag or protective case.

These steps will help you prevent premature wear, maintain battery health, and ensure your Godox lighting equipment is always ready for your next shoot.

Temperature

Proper temperature management is crucial for keeping your Godox batteries safe and efficient. Extreme heat or cold can permanently reduce battery life and impact performance.

Avoid extreme temperatures – Do not use or store lithium-ion batteries above 40°C or below -10°C, as this can shorten their lifespan and lead to inconsistent performance.
Store at room temperature – The ideal storage and usage temperature is around 20–22°C. This ensures your batteries remain stable and ready for use.
Keep away from fluctuating environments – Avoid storing your batteries in places like garages, sheds, or cars where the temperature can shift dramatically.
Protect from direct sunlight – Never leave your batteries in direct sun, whether in a parked car, by a window, or outdoors, as this can cause overheating and damage.

By keeping your Godox and PiXAPRO batteries within the recommended temperature range, you’ll ensure they last longer and provide consistent power during your shoots.

Charging

To keep your Godox batteries performing at their best, follow these recommended practices:

Avoid prolonged charging – Once your battery reaches 100%, remove it from the charger to prevent overcharging and unnecessary stress on the cells.
Never use while charging – Using batteries while plugged in can cause overheating and long-term damage.
Don’t fully drain your batteries – Try not to let your battery hit 0% during a shoot. Swap to a fully charged battery once levels run low.
Let batteries cool before recharging – After an intensive session or all-day shoot, allow your used battery to cool down before placing it on the charger. Charging a hot battery can affect performance and shorten lifespan.
Stabilise temperature before charging – If your batteries have been stored in extreme hot or cold environments, let them return gradually to room temperature before recharging.
Always use the correct charger – For maximum safety and efficiency, use the original Godox or PiXAPRO branded charger designed for your specific battery model.

PiXAPRO CITI600/Godox AD600 Range BatteriesCITI600/Godox AD600 light batteries do have a protection shut down built into them. This can be reset if you should find yourself with a non-charging battery, just contact your retailer for assistance.

PiXAPRO CITI1200 Pro/ Godox AD1200Pro Batteries
CITI1200/AD1200 batteries have also been confirmed to have a sleep mode built into the battery for safety and to prolong the lifespan of the battery. If you find your CITI1200/AD1200 Battery pack is not turning on or charging, press the small rectangular button next to the battery level lights, and charge the battery for 10 minutes. This should reactivate the battery without you having to return it for inspection.
If you find yourself still having trouble with batteries purchased from EssentialPhoto & Video after following this advice, however, please email our Customer Support team at info@essentialphoto.co.uk and they can see if your units will still be under warranty and if we have any solutions for you. Please be aware that even though a lighting unit may have a 1 or 2 year warranty, your battery will only have a 6 month warranty on it as per our Warranty Policy.
If your batteries are damaged outside of warranty and aren't repairable, we do offer Spare and Replacement batteries and chargers for purchase on our website.