If you've been browsing our website recently, you may have noticed our new "Special Order" listings cropping up for certain products!
This new offering allows us to offer a wider range of products to the UK market than we would otherwise, by taking your order directly to the manufacturer to only order what we need for you.
Your purchase will work the exact same way as our usual products, and will be sent out directly from us when we receive your stock, without any hidden fees, with the only difference being that due to us ordering direct for you, the items will take approximately 2-4 weeks to reach you, on top of your chosen delivery option.
All "Special Order" products will state this clearly on the listing, and will mention in the title if they are part of this range, to avoid any confusion. All of our Special Order Products can be found here: https://www.essentialphoto.co.uk/collections/special-order
Special Order items will state this in the product title.
If you have any questions, feel free to contact our team at firstname.lastname@example.org.
Please note: Oversized items as defined in our Delivery Conditions may be subject to extra delivery fees due to having to be dispatched with a specialised courier. This is standard for all purchases and is not limited to Special Order items. Our Customer Support team will contact you directly if this is the case for your order. More information can be found on our Delivery Page here: https://www.essentialphoto.co.uk/pages/delivery-information
International Orders placed for Special Order items will take longer than a UK Mainland order. For an accurate International Delivery Special Order, please allow up to 4 weeks PLUS the estimated delivery time outlined in our International Delivery page.