Spekular Modular LED Light System Star Adaptor

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Here at PIXAPRO we try to keep our prices as low as possible, this includes our shipping costs. Unfortunately due to a recent price increase from our courier we have had to increase our shipping prices for our International standard delivery service, which will be in place from the 31st of July 2018. We apologise for any inconvenience this has caused and would like to thank you for your continued support and understanding.

Our Delivery Options

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1.       What are my delivery options to the UK? 

•     UK Saver Delivery £5.00 – We recommend allowing 2-3 working days for your order to reach you.

• UK Next Working Day Delivery £8.00 – If your order is received before our daily cut off time of 3:00pm, your order will be dispatched out from our warehouse the same day. You should then expect to receive your order the next working day.

•    UK Before 2pm Next Working Day Delivery £18.00 – If your order is received before our cut off time, you should expect to receive your order before 1pm the next working day.

•    UK Saturday Delivery £30.00 – If your order is received before 3pm on Friday afternoon, you should expect to receive...

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Please note, from Friday 1^st June 2018, our orginial return policy of 30-days will be replaced with a 28-day return policy.

Return Address

RETURNS DEPARTMENT
PiXAPRO LTD
50 Popes Lane
Oldbury
West Midlands
United Kingdom
B69 4PA

Please ensure the return address does not include the address line "Bradfield House" as any items going to this address will not be returned back to us and we may not be able to retrieve the return. Therefore, as mentioned please ensure the address line is as shown above.

Returning for a refund
Return goods for refund is governed under The Sale of Goods Act and Distance Selling Regulations.

1. Notify us of our return
Please contact info@essentialphoto.co.uk by sending your return form within 14 days of your purchase date, to notify of your return. Please find our return form here.

2. Return your goods
You will then have another 14 days to return the goods in the orginial condition/packaging.
Your return must arrive back in our returns department within 28 days of your purchase date. Any goods returned after this period will not be refunded and only returned once postage has been paid. Please be aware, PiXAPRO/Essentialphoto cannot be held responsible for any lost/missing or damaged items when the buyer returns the item. Return postage must be covered by you and is non-refundable.

3. Include a return form in your parcel – REQUIRED
Missing return forms can cause a delay with the refund process. Your return number is your order number, this must be visible and correct on the return form. Please be aware, without the proof of an order number, PiXAPRO/EssentialPhoto hold the right to deny a return request. 

4. Refund process -
Once your goods arrive back, they will be checked over and approved. Approved returns will be refunded within 7 working days and will be refunded by the orginial payment method to the orginial account only. The time it takes for the refund amount to show in...

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