Warranty | Essential Photo | Photographic lighting and equpiment
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Specialist in studio lighting equipment and accessories for the Digital, Film and Video industries

Warranty

Terms and Conditions of the Warranty

The warranty obligations of EssentialPhoto for all lighting are limited to the terms set forth below

What is Covered?

This warranty covers defects in materials and workmanship in this product.

What is Not Covered?

This warranty does not cover any damage, deterioration or malfunction resulting from any alteration, modification, improper or unreasonable use or maintenance, misuse, abuse, accident, neglect, exposure to excess moisture, fire, improper packing and shipping (such claims must be presented to the carrier), lightning, power surges, or other acts of nature.

This warranty also does not cover any damage, deterioration or malfunction resulting from the installation or removal of this product from any installation, any unauthorized tampering with this product, any repairs attempted by anyone unauthorized by EssentialPhoto to make such repairs, or any other cause which does not relate directly to a defect in materials and/or workmanship of this product. This warranty does not cover cartons, equipment enclosures, cables or accessories used in conjunction with this product.

The warranty does not cover any consumable products. This includes bulbs, flash tubes, batteries, cables, softboxes, light stands and fuses.

How Long Does this Coverage Last?

This warranty lasts for 2 year from the date of original purchase of this product

Who is Covered?

Only the original purchaser of this product is covered under this warranty. This warranty is not transferable to subsequent purchasers or owners of this product.

What EssentialPhoto will do under this Warranty?

EssentialPhoto will, at its sole option, provide one of the following two remedies to whatever extent it shall deem necessary to satisfy a proper claim under this warranty:

 

1.     Elect to repair or facilitate the repair of any defective parts within a reasonable period of time, free of any charge for the necessary parts and labour to complete the repair and restore this product to its proper operating condition. EssentialPhoto will also pay the shipping costs necessary to return this product once the repair is complete.

2.     Replace this product with a direct replacement or with a similar product deemed by EssentialPhoto to perform substantially the same function as the original product.

 

What EssentialPhoto will NOT do under this Warranty?

If this product is returned to EssentialPhoto or the authorized dealer from which it was purchased or any other party authorized to repair EssentialPhoto products, this product must be insured during shipment, with the insurance and shipping charges prepaid by you. If this product is returned uninsured, you assume all risks of loss or damage during shipment. EssentialPhoto will not be responsible for any costs related to the removal or re-installation of this product from or into any installation. EssentialPhoto will not be responsible for any costs related to any setting up this product, any adjustment of user controls or any programming required for a specific installation of this product.

How to Obtain a Remedy under this Warranty?

To obtain a remedy under this warranty, you must contact either the authorized EssentialPhoto reseller from whom you purchased this product. In order to pursue any remedy under this warranty, you must possess an original, dated receipt as proof of purchase from an authorized EssentialPhoto reseller. If this product is returned under this warranty, a return authorization number, obtained from EssentialPhoto, will be required. You may also be directed to an authorized reseller or a person authorized by EssentialPhoto to repair the product. If it is decided that this product should be returned directly to EssentialPhoto, this product should be properly packed, preferably in the original carton.

Limitation on Liability

The maximum liability of EssentialPhoto under this warranty shall not exceed the actual purchase price paid for the product. To the maximum extent permitted by law, EssentialPhoto is not responsible for direct, special, incidental or consequential damages resulting from any breach of warranty or condition, or under any other legal theory.

Other Conditions

This warranty gives you specific legal rights, and you may have other rights which vary from country to country or state to state. This warranty is void if (i) the label bearing the serial number of this product has been removed or defaced, (ii) the product is not distributed by EssentialPhoto or (iii) this product is not purchased from an authorized EssentialPhoto reseller. If you are unsure whether a reseller is an authorized EssentialPhoto reseller, please visit our web site at customerservice@essentialphoto.com

 

 

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